How does it compare to Cable or DSL?
Most cable and DSL providers either limit your speeds quite a bit, or they oversell their service so much that you end up with hundreds of users fighting over a small scrap of bandwidth and everyone ends up with a fraction of the service they expected to get when they signed up. Some of the cable and DSL companies are changing their business model to more closely match ours because they realize that the way they do it now is failing. Also - be aware of additional taxes and charges from DSL and Cable companies which may not be listed with the price of service.
How does it compare to satellite Internet?
Satellite Internet is really a last resort semi high-speed Internet service. The actual download speed of satellite can be quite high, but because of the physical limitations of the speed the signal travels from you to space and back to the provider on the ground the latency of the connection is very high, even worse than a dial-up connection. Which can make it seem unresponsive while browsing web-pages, and impossible to play online first person games like Doom, Half-Life, Halo, Quake, Flashpoint, and others. You also have to contend with the weather just as you would with satellite TV. When it's cloudy, rainy, snowing, etc. Your service will suffer, and even fail at times.
I play online games, is it any good for that?
Yes. Netwitz Internet Services broadband is excellent for online game playing! There is almost always less than 10ms latency between you and us, and then it's a straight shot to the Internet over our high-speed dedicated connections.
How long does it take to get?
Most installations can be completed within two weeks of your first call. Sometimes, special consideration needs to be taken into account for wiring, special order equipment, etc..
What else do I get besides faster Internet?
Unlike expensive T1, we also provide you with the other services you would expect from a dial-up Internet provider such as e-mail accounts which are spam and virus filtered, webpage hosting, web-based e-mail access, and much more!
I've dealt with large companies before and got burned! I could never get a real person, or when I did they didn't know anything, and it always took so long to get anything done. You guys aren't like that are you?
No, we are not a large company that's lost ties with it's community. When you need us you'll find that you'll get a hold of us promptly and you'll be talking to none other than the people who first brought high-speed Internet to our area. You'll be talking to us, the technicians who not only built this company, but own it. Which means we'll do our best to tend to your needs in a timely manner. Not when our techs get to your name on a long list of people who are waiting for help. And what's even better is that because we provide a high-quality service you probably won't need to call us.
I see some plans offer a reduced on-site service rate. What's that mean?
That means that if you need service done that isn't related to your existing service, such as adding a computer to your network, wiring, or common PC troubleshooting and repair, you'll save money. Instead of our normal rate of $65 per hour for on-site service, you'll only pay $45 per hour.
Request a Wireless Site Survey Online Today. This Site Survey is necessary in order to determine if Netwitz is able to provide Wireless Internet Service to you at your home or office. During the site survey a Netwitz Wireless engineer will set up a portable antenna and measure the signal strength from the closest WPOP to your home or office. Based on that signal strength, we'll determine which of the following Wireless Internet Access Packages we'll be able to provide you with. Or call us at 533-5447 to schedule a Wireless Site Survey.
Other bandwidth and data transfer options are available upon request
Wireless Service requires Line-of-Sight to our WPOPs, therefore due to terrain
and other geographic restrictions service may not be available to all customers.